Why are these Terms and Conditions of Sale important to me?

These Terms and Conditions are important to you because they apply to all orders that you place with BrickCentralCO.) for delivery in the United States (including its territories and possessions) and Canada . Additional terms may apply to certain products, such as software.  

We strongly recommend that you read these Terms and Conditions carefully before submitting your order to us.

1. How does it work?

Any reference to "we", "us" or "our" means BrickCentralCO., and any reference to "you" or "your" means you as a customer. References to "I" and "my" in the theme questions do also mean you as a customer.
 
Please note that the BrickCentralCO Shop is intended for consumers to purchase items for personal use, not for resale or commercial use.

Can I make a purchase through the BrickCentralCO Shop if I am under 18 years or do not possess full legal capacity? 
No, we do not sell products through the BrickCentralCO Shop for purchase by children. If you are under 18 years or do not possess full legal capacity, you may only use the BrickCentralCO Shop website under supervision and with the consent of your parent or guardian.

How do I place my order in the online BrickCentralCO Shop?
You can select products and add them to a virtual shopping cart via the button "Add to Cart". If the “Add to Cart” button is replaced with a “Back Order” button, you can process the order by clicking the “Back Order” button, but the item will not ship until it is available.

When am I entering into a binding agreement?
When you order through the BrickCentralCO Shop, you will have the opportunity to review, correct and delete your data before you place the order. By clicking on the button "Buy", or otherwise confirming your order, you are making a binding offer to purchase the products you have added to the virtual shopping cart.

Once you have ordered your products from the BrickCentralCO Shop, we will send you an automatic confirmation of receipt. This does not mean that the order has been accepted.

When you place your order with us, you are making an offer to buy, which is accepted by us when you receive a shipping confirmation email confirming the details of the ordered products, your online payment and delivery. It is, therefore, essential that you submit an accurate email address when placing your order.

Can I refuse to agree to the Terms and Conditions and still make a purchase?
No, you will only be able to place an order if you agree to these Terms and Conditions.  In order to place an order through the BrickCentralCO Shop, you must agree to these Terms and Conditions by clicking the box "I agree to the Terms and Conditions".

What if I want the products sent somewhere other than my address?
It is possible for you to request delivery to an address other than your billing address. In these cases we will not include the price or billing details to the delivery address, since we will assume that the delivery is a gift to the recipient. Your pricing information will be included in your shipping confirmation email.

Should I save a copy of the documents relating to my order?
Yes, we encourage you to print or save a copy of these Terms and Conditions, your online payment information and your shipping confirmation email, in case you need to contact us with any questions about your order. The shipping confirmation email will include a copy of these Terms and Conditions.

If you notice that any of the information emailed to you is incorrect, please contact us immediately so we can correct it.

How do you process my personal data?
You can find details regarding storage, review, and updates of your personal data in our Privacy Policy.

2. How do you process my personal data?

Unless otherwise explicitly opted into by you elsewhere, we only collect, use, store, and share the following data from you in connection with your order on our store
* Your name, delivery address, billing address, and contact details like your phone number and email address
* Your payment details, as appropriate, and we will share those with your chosen payment provider as well as our payment processing partner. Please note that with some payment providers (e.g. PayPal) the personal information you provided to that payment provider may overwrite e.g. invoicing details we have on record for you. For more information please see the "How do I pay?" section.
* Fulfill and manage your order including sharing your personal information with our trusted 3rd parties providing us with warehousing, packing, shipping and delivery services, fraud detection and prevention services, and debt collection services
* Provide you with support via e-mail
* Store your personal information with our trusted cloud storage partners
* Send you a post-purchase survey via email including sharing your personal information with our trusted 3rd parties providing us with research and survey services
* Send you a product catalog via mail including sharing your personal information with our trusted service providers assisting us with mailing and postal services

You can find details regarding data collection, use, storage, retention, deletion, automated decision-making processes, who we share your data with and when, data review, and updates of your personal data in our Privacy Policy.

3. How should I understand the prices of BrickCentralCO Shop?

How is the pricing of my order determined?
The pricing of your BrickCentralCO order is determined by the country to which you are shipping. If your order is shipped to the United States, all pricing is in US dollars. 

If my BrickCentralCO order will be shipped to the United States, will taxes be included in the final price?
Yes, an estimate of the applicable sales tax will be listed on the checkout page. The exact amount of sales tax charged will be calculated when your order is submitted and will be listed in your order confirmation. Sales taxes is calculated on the merchandise total, including shipping & handling charges when required by State law.

We are required by law to collect sales tax on shipments to the following states: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, Nevada, New Jersey, New Mexico, New York, North Carolina, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin.

If my BrickCentralCO order will be shipped to Canada, will taxes be included in the final price?
Yes, appropriate GST/HST, Quebec sales tax, British Columbia PST, Manitoba RST, and Saskatchewan PST will be added based on the province to which your order is being shipped. Pricing includes any cost for duties. The taxes are shown in the virtual shopping bag and in the order review, so you can see the costs before placing the order.

Are delivery costs included in the prices?
No, delivery costs are not included in the prices. Such costs will be added to your orders. The delivery costs are shown in the virtual shopping bag and in the order review, so you can see the costs before placing the order.

What if the website shows the wrong price?
We do our best to ensure that all prices on our website are accurate. However, errors can sometimes occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you or you do not reconfirm the order, the order will be canceled.

4. How do I pay?

What is the process when I use my credit card in the BrickCentralCO Shop?
When you use your credit card, the card will be pre-authorized for payment at the time of ordering. As part of this authorization process, your bank may place a hold on your account for the purchase amount of the order. The hold will be removed after a number of days determined by your bank. Check with your payment card provider for additional details.

Can I pay by invoice?
No, you cannot pay by invoice.

Can I pay by check?
We apologize, but BrickCentral Co. does not accept checks, money orders, or purchase orders.

5. Will I be charged for delivery costs?

Yes, delivery costs will be added to the prices of the ordered products. Shipping costs vary depending on the value of your order. You can see the delivery costs in your virtual shopping bag and in the order review.

If your BrickCentral Co. Shop order qualifies for free shipping, this will also apply to any Pick a Brick order in your shopping bag.

6. How will BrickCentral Co. help me if I am missing a part of a set?

If your new BrickCentralCO set is missing parts or has faulty parts, we replace these parts free of charge through our Bricks & Pieces service.

We strive to make this free replacement available in the United States (including its territories and possessions) and Canada, but reserve the right to change the availability of the Bricks & Pieces service at any time without prior notice.

7. What if my orders are delayed?

We make every possible effort to deliver products within the estimated timescales as indicated in your virtual shopping bag and order review. However, delays can sometimes happen due to unforeseen events beyond our control.

If your order is delayed, you will be informed of this as quickly as possible.
 
You agree to let us deliver within an additional period of time appropriate to the circumstances. If we fail to deliver the products within that additional period of time, you are entitled to cancel your order. In such cases, you will, of course, not be charged for any unshipped products. If you want to cancel your orders, please contact our Customer Service.

8. How may I return a product?

You may return BrickCentralCO products under the terms of our Return Policy

Email us: brickcentralbricks@gmail.com

Please keep any faulty or broken items until you have received your replacement from us. This is important, since we may ask you to return the faulty or broken items to our Quality Department for inspection. After all, we want to make sure the error does not happen again. 

9. Are there any other things I should know about?

How does electronic communication between me and BrickCentralCO Brand Retail, Inc. work?
When visiting the BrickCentralCO Shop or sending emails to our Customer Service team, you are communicating electronically with us.  We communicate with you by email or by posting notices on the website. For contractual purposes, you consent to receive electronic non-marketing communications from us and agree that all agreements, notices, disclosures, and other electronic communications that we provide satisfy any legal requirement that such communications be in writing. When placing an order, you may also elect to receive marketing and other communications from us. This clause does not affect any statutory rights you might have.

10. To what extent is BrickCentralCO Brand Retail, Inc. liable?

(Not Applicable to Quebec consumers) TO THE FULLEST EXTENT ALLOWED BY LAW, OUR RESPONSIBILITY FOR DEFECTIVE PRODUCTS IS LIMITED TO REPAIR, REPLACEMENT, OR REFUND AS DESCRIBED IN THESE TERMS AND CONDITIONS,  AND  OUR LIABILITY WILL UNDER NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR THE DEFECTIVE PRODUCT OR SERVICE THAT YOU HAVE PURCHASED THROUGH THE BrickCentralCO SHOP, NOR WILL WE UNDER ANY CIRCUMSTANCES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

For the avoidance of doubt, the foregoing shall not preclude your recovery of damages for personal injury, loss or damage to personal property, or unauthorized use or disclosure of personally identifiable information caused by our negligence, gross negligence, recklessness, fraud, or other willful, unconscionable or intentional misconduct. Nothing herein shall be construed to limit the clearly established legal right of a consumer to recover attorneys’ fees or other remedies afforded by statute or other law.

11. What can I expect from the images of the products I see on the website?

The images of the products on our website are for illustrative purposes only. We try hard to portray the items on our website accurately, however, slight variations may occur. All measurements quoted are approximate and the reproduction of colors is as accurate as photographic and publishing processes will allow. Please note there may be variations in colors dependent on the calibration and settings of individual screens. Attention to detail is very important to us. Still, typing errors can happen. In such cases, we’ll correct the error and follow the correct information.

12.Can I use any product I buy on the website for commercial purposes?

No, products sold through the BrickCentralCO Shop are for use by consumers only; products sold through the BrickCentralCO Shop must not be used for commercial purposes such as promotional campaigns, marketing or public relations. In addition, you may not associate any BrickCentralCO product or part thereof with any other company's name or logo.  

13. What if parts of these Terms and Conditions are deemed unlawful or invalid?

Should any part of these Terms and Conditions be deemed unlawful and/or invalid and thus not enforceable, this will not affect the validity and enforcement of the remainder of the Terms and Conditions.

14. What law will apply?

These Terms and Conditions and all matters arising out of or relating to these Terms and Conditions are governed by, and construed in accordance with, the laws of the State of New York, United States of America, without regard to the conflict of law provisions thereof to the extent such principles or rules would require or permit the application of the laws or any jurisdiction other than those of the State of New York. As you are contracting as a consumer, this will not affect your statutory rights.